Terms of Use

Last Updated: 20 February 2024

Welcome to pecontrol.co.uk! These Terms of Use govern your access to and use of our website and services. By using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website.

1.1. All materials, including but not limited to course content, videos, documents, and resources provided on our website, are intended for personal, non-commercial use only.

1.2. You may not reproduce, distribute, modify, transmit, display, perform, or otherwise use any materials from our website without prior written consent from, [email protected] at pecontrol.co.uk.

1.3. Unauthorised use of materials will violate copyright, trademark, and other applicable laws and may result in legal action.

2.1. You agree to use our website and services in compliance with all applicable laws, regulations, and these Terms of Use.

2.2. You are solely responsible for your conduct while using our website and services, including any content you post or transmit.

2.3. You agree not to:

3.1. In order to access certain features of our website, you will be required to register an account.

3.2. You agree to provide accurate, current, and complete information during the registration process and to update this information as necessary to keep it accurate, current, and complete.

3.3. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

4.1. All intellectual property rights in our website and materials, including copyrights, trademarks, and trade secrets, belong to pecontrol.co.uk or its licensors.

4.2. Except as expressly provided in these Terms of Use, no license or rights are granted to you in connection with our website or materials.

5.1. The creator of the content provided on this website is not providing professional advice. The content is based on personal opinions and experiences.

5.2. Any information, advice, or opinions shared on the website are for informational purposes only and should not be considered professional advice. You should always consult with a qualified professional for specific advice tailored to your situation.

6.1. We reserve the right to terminate or suspend your access to our website and services, with or without cause and without prior notice.

6.2. Upon termination, your right to access and use our website and materials will cease immediately.

7.1. pecontrol.co.uk and its affiliates, directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in any way connected with your use of our website and services.

7.2. In no event shall pecontrol.co.uk’s total liability to you exceed the amount paid by you, if any, for accessing or using our website and services.

8.1. We reserve the right to update or modify these Terms of Use at any time without prior notice.

8.2. Your continued use of our website after any changes to these terms will constitute your acceptance of such changes.

9.1. These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

9.2. Any dispute arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions or concerns about these Terms of Use, please contact us at [email protected].

Refund Policy

We want you to be completely satisfied with your purchase of our online video course. However, we understand that sometimes circumstances may arise that require a refund. Please review our refund policy below:

Refund Eligibility:

Refunds are eligible within 14 days from the date of purchase (your purchase date is day 1).

To be eligible for a refund, the course must not have been accessed beyond the third video or modules or lessons, the third video is “self help & treatments”.

So if you watch any further videos, no refund request will be accepted.

Accessing course content includes opening a lesson or a file, regardless of whether you watched it or not. Whether or not you click on the complete button within a lesson makes no difference. There are absolutely no exceptions to this rule, so please note that opening a lecture / video for viewing will be considered viewed.

How to Request a Refund:

To request a refund, please email our customer support team at [email protected] with your name, order number, and reason for requesting a refund.

Refund requests must be submitted within the eligible refund period as stated above.

Refund Processing:

Once your refund request is received and approved, we will process the refund within 3 business days.

Refunds will be issued to the original method of payment used for the purchase.

Non-Refundable Items:

Certain items are non-refundable, including but not limited to:

Digital downloads or resources associated with the course.

Any bonuses or additional materials provided as part of the course package.

Course Quality Concerns:

If you are dissatisfied with the quality of the course content or experience, please contact our customer support team with detailed feedback. We are committed to continuously improving our courses and will do our best to address your concerns.

Exceptional Circumstances:

In exceptional circumstances such as technical issues preventing access to the course or other unforeseen situations, we may consider refunds on a case-by-case basis.

Changes to Refund Policy:

We reserve the right to modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By purchasing our online video course, you agree to abide by the terms of this refund policy. If you have any questions or concerns regarding our refund policy, please contact us at [email protected].

Thank you for choosing our course. We appreciate your trust and support.

PEcontrol.co.uk